Martine Middleton - Project Management

Experienced and highly adaptable Programme/Project coordinator and PRINCE2 Registered Practitioner. Experience of working in private and public sectors. Proven ability to work on multiple projects, delivering high quality, well researched work to demanding deadlines. QA background and Service Management qualifications assist in ensuring delivery of high quality results and organisation of change control and configuration management.

Project work has included:

Project manager, managing a team to deliver a comprehensive set of standardised computer based help files for a large call centre.

Assistant project manager on a major 18 month programme to replace core customer database and enterprise software for a multinational financial services provider.
Senior programme coordinator at a national college, delivering a comprehensive review and replacement of syllabus and materials for three study programmes.

Key skills:

Creation and maintenance of project plans, including critical path analysis.
Tracking progress against project plan and critical path, with proven ability to create contingency plans and bring projects back on schedule.
Ensuring Checkpoint Reports are delivered, checking progress and reporting to Project Board.
Good reporting skills, keeping Project Board and all other interested parties informed of progress through Highlight Reports and End Stage Reports.
Maintenance of Risk and Issue Logs, reporting to the Project Board where necessary.
Checking of Quality Log, liasing with Project Assurance to ensure quality issues are addressed, and that user needs and expectations are met.
Tracking budgeted versus actual spend.
Excellent communicator, comfortable speaking or presenting at all levels from shop floor to senior management.
Versatile performer, can take on aspects of other PM roles such as team management, project support and project assurance.

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